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About Us
10x Best of Houzz winner
Family owned
The Shade Store is a family-run, custom window treatments company with a rich heritage in luxury textiles and interior design. We're changing the way people shop for treatments by granting unprecedented access to our workrooms - the finest in the USA.
Custom Shades, Blinds and drapery. Handcrafted in the USA since 1946. Shop online 24/7 at theshadestore.com. You can also call us at 800.754.1455 or email design@theshadestore.com. #LoveYourWindows
Services Provided
Blind Installation, Blinds & Shades Sales, Custom Blinds & Shades, Custom Drapery, Motorized Blinds
Areas Served
Nationwide
Awards
Best of Houzz Customer Service Awards, 2012-2019
Category
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Business Details
Business Name
The Shade Store
Phone Number
(800) 754-1455
Website
Address
Port Chester, NY 10573
Followers
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Credentials
10 Houzz Awards
4 Houzz Badges
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Write a Review
913 Reviews for The Shade Store
Newest first
Average rating: 4.9 out of 5 stars4.9|913 reviews
Work Quality4.8
Communication4.9
Value4.8
Natasha is amazing! She helped me design beautiful custom blinds for my home. She listened to my design style and expertly guided me through fabrics and design options.
April 12, 2024
For our newly built home, we've worked with Donald at The Shade Store in Tysons, VA for window treatments. We've done our windows in two stages, and there will be a third stage. We found Donald's design skills to be outstanding! He listens carefully to what you say, and shares excellent advice. He knows his stuff! For the first stage, we dealt with the two master bedrooms first, with shades in one and a combination of shades and drapes in the other. Donald was so efficient, it was the fastest shopping trip for window treatments that I ever had! For the second stage, we had shades installed in three additional rooms and on the two sets of French Doors to the back patio. We were extremely pleased with the speed, efficiency and courtesy of the measuring staff and the installers. And all the shipping boxes and packing leave with the installers! What more could you ask for?
If you want it done and done right, by all means, go to The Shade Store! We are eagerly anticipating the third stage...
April 11, 2024
Sallie Middleton Interiors
Average rating: 5 out of 5 stars
The Shade Store has been a valuable resource to my interior design business. In particular, Jennifer in sales and Jim in service have been hugely helpful in creating beautiful and functional window treatments for my clients. Thank you.
April 1, 2024
HU-264324591
Average rating: 5 out of 5 stars
What a wonderful group to partner with on such an important project as replacing wooden white shutters with shades - The Shade Store exceeded expectations with the quality of the product, the attention to personal details and installation and the timeline that was shorten due to its diligence in following the shipment and advancing an earlier install date. We are so pleased with the outcome!
March 31, 2024
Michelle Knight in Ardmore store was great, responsive, and knowledgeable. The whole process was very easy and helpful. Setting up install was easy, and installer Adam was superb.
March 26, 2024
Excellent ! I worked with Erica at the Roslyn Shade Store, and she provided expert product knowledge as well as insight and consideration of all elements of my windows so I selected the perfect window treatment. Erica didn't simply ask if the windows are east or west facing. She asked me to consider the way the shades would hang and explained the differing features and availability of different fabrics. Erica considered the visual impact of the space between the individual shades along the line of windows, as well as the ability for multiple shades to protect the room from the afternoon sun as it hit the NW angle, while helping me design the best layout for the 5 in line windows.
In addition to skilled staff, The Shade Store shop is perfectly set up to allow you to see the products. The ability to go to a shop and see how the product looks, what the light does with the fabric, how the fabric looks when covering a window vs. a small sample, and how the hardware sits when installed made the buying process so much less stressful. I left the shop confident that the shades and fabric I selected were the right selection for my windows. The shades arrived at my home on time and undamaged. The installers showed up on time and perfectly installed the shades which were cut to the proper size and in the right fabric. I got the motorized shades and I highly recommend that feature ! The timer option is fantastic - I set the shades to come down as the afternoon sun hits the window. It works without fail and saves me having to set a reminder to make sure I pull down the shades in the afternoon or before I leave the house in the morning. So, yes 5 stars ! Highly recommend !
March 24, 2024
evelynsusanlee
Average rating: 5 out of 5 stars
Chris, at The Shade Store in Palm Desert, has been a huge help with our out of town projects! Couldn't ask for better customer service!
March 21, 2024
Comment from The Shade Store:
Thank you for your review. We're happy to hear about your experience with Chris and The Shade Store.
Diana Moore
Average rating: 5 out of 5 stars
Marissa was fantastic, and our shades are perfect! The process was very easy, and we plan to go back for future projects.
March 20, 2024
Comment from The Shade Store:
We are happy to hear about your experience with Marissa and The Shade Store! Thank you for your review.
Rosa Ravinowich
Average rating: 5 out of 5 stars
Second time working with the Shade Store: different house, different location
We were very pleased with the product and service! We highly recommend !
March 20, 2024
Comment from The Shade Store:
We are happy to hear about your continued experience with The Shade Store. Thank you for this review.
HU-270189889
Average rating: 5 out of 5 stars
The Shade Store did a fantastic job with my new bedroom blinds.
From measurements, in-store service, to installation, it was flawless.
I'm so impressed with every aspect.
Fabian, in the Fillmore Store, gave me great advice on the color and style. I took home a few samples, and selected his recommendation. It was a perfect match.
I highly recommend The Shade Store!
March 17, 2024
Comment from The Shade Store:
Thank you for your recommendation and your review. We're happy to hear that you had a great experience with Fabian and The Shade Store.
Anna Shrayer
Average rating: 5 out of 5 stars
Amazing experience from start to finish. Mary was very helpful with choosing the right product for me. Very professional, love my new shades.
January 21, 2024
Comment from The Shade Store:
Thank you for this great review. We are happy to hear about your experience with Mary and The Shade Store.
Sadie Waddington
Average rating: 5 out of 5 stars
The blinds are in, and I LOVE them! They are just right. We can see through into our backyard, but they take away the direct sunlight and provide solar shade. Also, the valance looks great above the window; it is very modern and understated.
Kathleen at the Walnut Creek Shade Store was patience through the selection process, and her guidance helped us find the best fit for our home. We are delighted with the end results.
January 21, 2024
Comment from The Shade Store:
We are happy to hear about your experience with Kathleen and The Shade Store. Thank you for your fantastic review.
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Frequently Asked Questions
How is The Shade Store rated?
The Shade Store is currently rated 4.9 overall out of 5
What services does The Shade Store provide?
The Shade Store provides the following services: Blind Installation, Blinds & Shades Sales, Custom Blinds & Shades, Custom Drapery, Motorized Blinds
Where does The Shade Store provide services?
The Shade Store provides services in the following areas: Nationwide
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