Gregory Moore - State Farm Insurance Agent
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“Leslie was super patient and worked really hard to meet my insurance needs at an affordable rate!” in 2 reviews
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Gregory M.
Our mission is to provide quality service to surrounding areas of Las Vegas. Offering insurance products including Auto Insurance, Homeowners Insurance, Renters Insurance, Condo Insurance, Life Insurance and more. Give us a call! License #: NV-20138
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Overall rating
10 reviews
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1 star
- Fabiola Q.Costa Mesa, CA98457Jan 19, 2024
I've forgotten how much I've missed customer service and support
Was just a $ to my previous mass carrier. We do pay for those constant commercials. Glad to be back to old school care
Thanks so mucho Ms CorinaHelpful 0Thanks 0Love this 0Oh no 0 - Scotty T.Southeast, Las Vegas, NV045Oct 13, 2022
Leslie was super patient and worked really hard to meet my insurance needs at an affordable rate! I would highly recommend giving this office a call! I wish I would have called sooner!
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Cecilia G.
Oct 13, 2022
Thank you Scotty for leaving our office a 5 star review! Our staff here at Gregory Moore State Farm are always here to help!
- Jana N.Las Vegas, NV63105Sep 28, 2022
Excellent service and knowledge. I have been a client since 1991. I have shopped around and State Farm - Greg Moore and Treanna provide excellent rates and service. They are very patient and detail oriented. Thank you for your great service!
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Cecilia G.
Sep 28, 2022
Thank you Jana for the 5 star review. We love providing you with excellent service!
- Jessica T.Las Vegas, NV196878Nov 13, 2021Updated review
Over the last few months after making my previous review, Gregory was able to get the team together to resolve the issues I had been encountering with the removal of my second car. Treanna was kind enough to take over my account and became the only person I had to work with in order to get consistent answers while getting my everything sorted out. She was able to communicate with me while the accounting department got their ish together which helped immensely! I was still getting weird documents in the mail pertaining to my GTI which was removed from my insurance a few months back, but anytime I received one in the mail I already knew to call Treanna to discuss the matter and confirm it's validity. My GTI was finally removed and now my renters insurance plus CRV are the only two which is all I've been wanting for a while now. I'm so happy it's finally all taken care of, but solely because Gregory and Treanna saw the need for improvement then took necessary action to help out. To see a problem is one thing, but to be able to take action to correct it is definitely a beautiful thang. I'm back to normal and I'm hopeful everything goes back to smooth sailing.
You're awesome Treanna, thank you for being such a team player by taking care of everything on your end!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Cecilia G.
Oct 5, 2021
Jessica, I would love to help you resolve any issue you have with my agency. I understand you are not happy with your service you were provided. I am disappointed that we never got to meet in person to discuss your issues. Please give me a call at 702-870-9298. Thank you, Gregory A. Moore, Agent
Oct 3, 2021Previous reviewI truly cannot stand being with State Farm anymore, because this office is extremely unprofessional. My VW broke down a few months ago so I called to add a new car and place my broken car on non use insurance since they require that in Nevada. Ever since I have tried to put my broken car on a minimum pay/non use insurance, they have been giving me the run around. The first month, they acted like I didn't send in the signed documents which I did. Plus they wanted to tell me I didn't update my new cars information so they will have to terminate coverage, even though I had called with all of this information and the guy I spoke with on the phone never updated it into the computer. The second month they acted like I didn't sign the correct documents which apparently they had to send me, but then they realized once I called that they never sent them to me! I signed the necessary documents again, but they still tried to charge me full price for my broken car (which I seriously can't drive, because the head gasket is cracked). Third month, same issues. Four months later and now I receive a notice stating they're literally still trying to charge me full price on the policy for my broken VW once again! Instead of what should be my current $120 bill it's now $270 this month -_- I have been calling multiple times every single month and now I'm going into the office to discuss this SAME issue tomorrow... it's just insane how they can't get something so simple right after numerous attempts. I've been working in customer service and data entry for 18 years myself so I cannot believe how extremely unprofessional this office is. I'm truly disappointed and completely spent. If they can't get this right, I'm going back to Progressive. Their rates might have been a little bit higher, but never in all of my years with them has a simple policy update taken them MONTHS to figure out. What a waste of time dealing with this business. Absolutely ridiculous.
- Ty N.Las Vegas, NV02Nov 19, 2020
Not a good agent. Requested coverage was not put into place by the staff. Go figure something happens and coverage was not there. Using this agent makes as much sense as giving a toddler a rattle snake as a pet- it's just stupid.
At the end of the day this agent WILL NOT take steps to ensure you have been provided the coverage requested and DOES NOT take accountability when one of his staff screws up. This place cuts corners and is negligent.Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Cecilia G.
Dec 1, 2020
Ty, thank you for taking the time to review us. My apologies that your experience wasn't satisfactory as we worked to resolve your concerns. Please give me a call at (702) 870-9298 with any further questions. Thanks -Gregory Moore State Farm Agent
- 4936662654Aug 6, 2016
I came in to update my code for my SF Bank card (YES, STATE FARM HAS A BANK PEOPLE!) because they can do it over the phone and after requesting one be sent to me and never receiving it I had to come in. Ana was quick to acknowledge me and very friendly while assisting me. She was very helpful in getting me in contact with SF Bank. We were advised the wait was going to be 7-10 mins to talk to someone but she chatted with me and those mins just flew by so there was no awkward wait. She got me water and made sure I was ok before I left the office.
Thank you Ana for helping me out and making this experience seamless.Helpful 2Thanks 0Love this 2Oh no 0 - SinCityHiLiving H.Las Vegas, NV1039117Jun 3, 2015
My family always had state farm insurance at Hawaii. They've always pushed me to get state farm too. But it would always look for those cheap insurance out there. But last, I decided to give it a try.
Right away, they helped me out made sure I get the right rates and explained why my pass rates would be hire and what to look forward in the future. They also have life insurance.
Anyways I love that they have a 24hr assistance that you may call. I've had to call them twice with no hassle. They're always there in my time of need. Oh and is a live person you talk too.
So ya....I love my experience with them.Helpful 1Thanks 0Love this 0Oh no 0 - Ramon M.Las Vegas, NV08Feb 28, 2019
If you are looking for an agency that provides amazing customer service and a great quote say no more! Gregory Moore's Agency is where it's at! I had the opportunity to work with Leslie Campos and she made my experience at this office remarkable!!! She really cares about her customers and not only that but she providerd me with a quote that no other agency could offer! Thank you Leslie for taking care of me and making my experience at this office great!
Helpful 0Thanks 0Love this 0Oh no 0 - Cheryl M.Las Vegas, NV11122Aug 20, 2015
Best mortgage experience ever. Greg and State Farm Bank made it very simple and painless. Loan was funded quickly and with ease. great experience!
Helpful 0Thanks 0Love this 0Oh no 0 - Erick I.North Las Vegas, NV07Sep 15, 2014First to Review
Worst company ever specially at this location! They been stealing alot of money these months and not saying a word! They ALWAYS found way to not refund me money being owed to me! I got the same insurance policy w a difrent company by less than $175! They are rip offs! Dont ever sign up w state farm! I will leave this message on every statefarm on yelp! Horrible buisness!
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Gregory M.
Jul 24, 2015
At the Gregory Moore - State Farm Insurance Agency we always strive to provide the best possible service and outcome for our clients and appreciate the opportunity to discuss this further.